Walmart is planning to bring VR to its business. The dealer will use VR to prepare its staff members for sales-related topics such as customer-service and management. VR instruction will be used at each of the retailer’s 200 “Walmart Academy” training centers in the U.S. by the end of the year. Each location will have an Oculus Rift headset and gaming PC showcasing a collection of VR training content. The VR practices are based on 360-degree videos. During the trainings, employees will be offered various situations, for which they will have to find solutions.
The startup building these training experiences is STRIVR Labs, a VR company that is mainly developing VR training for collegiate and professional athletics programs. Brock McKeel, a senior director of operations at Walmart, saw the University of Arkansas football team using VR experiences built by STRIVR during practice. STRIVR then met with the retailer and the companies worked together to determine what virtual reality experiences made sense for Walmart in a training scenario.
Wal-Mart is planning to extend its VR system only to its training centers. But as the STRIVR Lab’s CEO Derek Belcher has announced, the company aims to bring VR to its all retail centers in the U.S.